Privacy Policy

    Last updated: 29 October 2026

    Caris Digital Pty Ltd ATF The Caris Digital Trust ("we", "us", "our") operates the website jacobcaris.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    1. Information We Collect

    We may collect the following types of personal information:

    • Identity information: name, email address
    • Account information: login credentials, account preferences
    • Transaction information: payment details (processed by third-party providers), purchase history
    • Technical information: IP address, browser type, device information, pages visited, referring URL
    • Communication information: enquiries, feedback, and correspondence sent to us

    2. How We Collect Information

    We collect personal information:

    • Directly from you when you create an account, make a purchase, subscribe to our newsletter, or contact us
    • Automatically through cookies and similar technologies when you use the Site
    • From third-party services such as payment processors and analytics providers

    3. How We Use Your Information

    We use your personal information to:

    • Provide and manage your account and access to our products and services
    • Process transactions and send related information
    • Send you newsletters, updates, and marketing communications (with your consent)
    • Respond to your enquiries and provide customer support
    • Improve the Site, our products, and services
    • Comply with legal obligations

    4. Disclosure of Your Information

    We may share your personal information with:

    • Service providers: payment processors, email service providers, hosting providers, and analytics services that assist us in operating the Site
    • Legal authorities: where required by law, regulation, or legal process
    • Business transfers: in connection with a merger, acquisition, or sale of assets

    We do not sell your personal information to third parties.

    5. Overseas Disclosure

    Some of our service providers (such as hosting, payment, and analytics providers) may be located outside Australia, including in the United States. Where we disclose personal information overseas, we take reasonable steps to ensure the recipient handles your information in accordance with the APPs.

    6. Cookies & Tracking

    We use cookies and similar technologies to enhance your experience, analyse Site traffic, and understand usage patterns. You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of the Site.

    7. Data Security

    We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

    8. Your Rights

    Under the Australian Privacy Act, you have the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate or incomplete information
    • Request deletion of your personal information (subject to legal obligations)
    • Opt out of marketing communications at any time
    • Make a complaint about how we handle your personal information

    9. Retention

    We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it.

    10. Children's Privacy

    The Site is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

    12. Complaints

    If you have a complaint about how we handle your personal information, please contact us first. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

    13. Contact

    If you have any questions about this Privacy Policy, please contact us at support@jacobcaris.com.